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Política de reembolso

Please read the following carefully before requesting a refund:

We strongly believe in our service and support it unconditionally, but we understand that it cannot work perfectly for everyone, all the time.

Before taking out a subscription, we advise you to request a free 2-hour trial, click on this ENLACE to get your free trial, we have set up this option so that you can test our service, before taking out a long-term subscription.

Reimbursable cases:

  •  If you have chosen a subscription by mistake instead of the desired one, you can also contact us to proceed with the refund after the evaluation of the case.

Non-refundable cases:

  •  The refund will be refused if it comes from a malfunction on your part (A bad connection, a defective device and others).

Our team is always at your disposal if you encounter complications in the configuration of the service on your device or for any other technical problems, you can also consult our installation guides.

For any refund request, please send us your request through our Póngase en contacto con nosotros page.

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